AgentInvoiceAgentInvoice
Clients

The Client Portal

Give clients self-service access to view and pay all their invoices

The client portal is a private page where your client can see all their invoices, download PDFs, and pay any outstanding balance — without needing to create an account or remember a password.

How clients access the portal

Each client has a unique portal link. Access is granted via a magic link — a secure, one-time link sent by email that logs the client in automatically.

When a client clicks the link in any invoice email, they land in the portal and can see all their invoices, not just the one they clicked on.

What clients can do in the portal

From the portal, your client can:

  • View all invoices — past and present, with status and amounts
  • Download PDFs — for any invoice, at any time
  • Pay outstanding invoices — if you have a payment method connected, they can pay any unpaid invoice directly from the portal

Clients cannot edit invoices, adjust amounts, or access any information from other clients.

You don't need to manually share a portal link — clients automatically get access when they receive an invoice email. Each email contains a button that takes them into the portal.

If a client needs their link resent, go to their client record and click Send portal link. They'll receive a fresh magic link by email.

Security

Portal links are unique per client and time-limited. Once a client has logged in via a magic link, their session stays active for 30 days before requiring a new link.

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