Overdue Invoices
What happens when invoices aren't paid by their due date
An invoice becomes Overdue automatically when its due date passes and payment hasn't been recorded. No action is needed on your part — AgentInvoice checks due dates and updates statuses daily.
Viewing overdue invoices
Go to Invoices and filter by Overdue to see all invoices past their due date. The list shows the client name, amount owed, and how many days overdue each invoice is.
What to do with an overdue invoice
Resend the invoice — Sometimes clients lose emails or forget. Open the invoice and click Resend to send a fresh copy to the client with the current balance and due date.
Record a manual payment — If the client has paid by another method (bank transfer, etc.), click Mark as paid or Record payment to update the status.
Void the invoice — If the project fell through or you've agreed to cancel the invoice, click Void. This permanently cancels it.
Automated payment reminders (Pro)
Rather than manually chasing overdue clients, you can set up automated reminder emails that go out before and after the due date. See Payment reminders for setup instructions.